Terms & Conditions

TERMS & CONDITIONS

Welcome to Syarikat Thong Guan Trading Sdn Bhd web site online store. Terms and conditions stated below applies to all visitors and users of Syarikat Thong Guan Trading Sdn Bhd . You're bound by these terms and conditions as long as you're on www.888teacoffee.com.my .

General

The content of terms and conditions may be change, move or delete at any time. Please note that Syarikat Thong Guan Trading Sdn Bhd have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Syarikat Thong Guan Trading Sdn Bhd will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Syarikat Thong Guan Trading Sdn Bhd .

Comments and Feedbacks

All comments and feedbacks to www.888teacoffee.com.my  will be remain Syarikat Thong Guan Trading Sdn Bhd's property.

User shall agree that there will be no comment(s) submitted to the www.888teacoffee.com.my  will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Newsletter

User shall agree that Syarikat Thong Guan Trading Sdn Bhd may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification

The user shall agree to defend, indemnify and hold Syarikat Thong Guan Trading Sdn Bhd harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third party sites is at your own risk. www.888teacoffee.com.my  will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information

From time to time, there may be information on www.888teacoffee.com.my  that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

Termination

This agreement is effective unless and until either by the customer or www.888teacoffee.com.my . Customer may terminate this agreement at any time. However, www.888teacoffee.com.my  may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

1. TERMS & CONDITIONS

1. These terms and conditions shall apply to the 888 Beli & Menang TEHHBAIK RAYA contest organized by Syarikat Thong Guan Trading Sdn Bhd (Company Registration No: 29442-K). Participant agrees and acknowledges that they have read these Terms and that entry into the Contest is deemed to be acceptance of these Terms.

2. ORGANISER & QUALIFICATIONS

1. All participants who are Malaysian citizens and who are at least eighteen (18) years of age at the beginning of the Contest Period are eligible to take part in the Contest as participants.
2. The Organiser may require the Participants to present valid identification for verification of the Participants’ identity.
3. Individuals listed below are NOT eligible to participate in this Contest:

Employees of the Organiser (including its affiliates, subsidiaries, or related entities) and their immediate family members (child, parents, siblings, and spouses; and/or Representatives and/or employees of the advertising agencies and/or any other third-party contractors or agencies engaged by the Organiser in connection with this Contest (including their associated and related companies), and their immediate family members (child, parents, siblings, and spouses).

4. The Organiser may exclude any Participant from participating in this Contest without giving prior notice and/or reasons, at its absolute discretion.

3. CONTEST PERIOD & ENTRY CRITERIA

1. The Contest shall commence on 1 March 2025 0:00:00 hours and end on 30 April 2025 at 23:59:59 hours (Malaysian Time). Notwithstanding the Contest Period, Participants may submit their Contest entry(ies) together with the relevant Receipts for purchases made during the Contest Period to the Organiser via QR Code scan (filling in the Google Form & submitting receipt picture) latest by 7 May 2025. Contest entries with Receipts dated outside the Contest Period will be immediately disqualified. No correspondence will be entertained.
2. Only Receipts worth RM30 and above (in a single Receipt after voucher discount) shall be valid for the purposes of this Contest and must be submitted in accordance with these Terms and within the Contest Period. Participants may send multiple entries.

ONE RECEIPT = ONE PARTICIPATION

4. PARTICIPATION TERMS

1. Participants shall provide proof of purchase which is the official document issued to the Participants for the purchase of products from the Organiser’s flagship store or online store as listed below including but not limited to a screenshot of the order details with a delivered status or invoice (receipt). Participants must purchase ANY products from 888 Official Stores worth RM30 and above, in a single receipt, to be eligible to participate in this Contest.

2. The Receipt must clearly indicate the store name with or without logo, order ID, date of purchase, the products purchased, and must be dated within the Contest Period.
3. Participants shall submit their entries in Google Form via Link / QR code below:

5. HOW TO PARTICIPATE:

1. Each entry must be complete and accurate and must be accompanied with a photo of the Receipt. The original Receipt shall be retained by the Participant and produced to the Organiser if requested.
2. Submit your entry and a photo of the Receipt via Google Form provided. Participants will need to fill in details required in the form.
3. Participants may submit more than ONE (1) entry. However, every Receipt will be eligible for ONE (1) entry and can only be used once. The Participant’s entries will be disqualified if the same Receipt is used more than once in multiple entries.
4. Each Participant is only eligible to win a maximum of ONE (1) Prize during the Contest Period. The Participants agree that all prizes are non-transferable, non-exchangeable, may not be exchanged.
5. The Organiser shall be entitled to replace the Prizes with other prizes of the same value at its sole and absolute discretion. To the extent permitted by law, the Organiser, its agencies, affiliates, and sponsors and their representatives shall not be liable for any misuse of the Prizes, or to any claims, liabilities, losses, or damages in connection with this Contest.

6. CONTEST PRIZES & REDEMPTION

1. The prizes are as per breakdown below:

·         Subject to terms & conditions

7. WINNER ANNOUNCEMENT

1. Winner announcement will be made via the Organiser’s official social media platforms as per following:
   
   Official 888 & Tea Facebook page: https://www.facebook.com/888teacoffee/
   Official 888 & Tea Instagram page: @888teacoffee
   AND
   Official TG Mall Facebook page: https://www.facebook.com/tgmallMY/
   Official TG Mall Instagram page: @tgmall.my

2. Each Winner will be contacted by the Organiser by using the phone number provided to the Organiser. Any winners failed to respond within the 7 days period shall be forfeited. The Organizer also reserves the right to replace the Winners of the Prizes at its discretion. All the prizes will be delivered within 30 days after the winner's announcement.

8. PRIVACY NOTICE

1. By participating in the contest, the participant is taken to have accepted and agreed to be bound by these Terms and any other instructions, specific terms and conditions that the Organiser may issue from time to time.
2. The Organiser shall have the right to suspend, withdraw or cancel the Contest, and to amend these Terms (including Contest Period which may be extended at the Organiser's sole discretion) at any time in its sole and absolute discretion without prior notice;
3. The Organiser's decisions on all matters relating to the Contest shall be final, and the Organiser will not entertain any correspondence or appeals.
4. Participants who have been found to have engaged in misconduct, including cheating, fraud and/or manipulation shall be disqualified from the Contest and will not be eligible to win any Prize.
5. The Organiser shall not be liable for any injuries, losses or damages arising from or in connection with the Contest, including without limitation, breakdown or malfunction of related equipment, or any error in the outcome of the automatic random selection process.

9. MISCELLANEOUS

1. In addition to these Terms, any other order or rules of the Contest as stated at the website https://888teacoffee.com.my/ shall also bind all Participants.
2. In the event that there is a dispute concerning the conduct of the Contest or claiming a Prize, the Organiser will resolve the dispute in direct consultation with the Participant. If the dispute cannot be resolved the Organiser’s decision shall be final. The Organiser accepts no responsibility or liability for any delay or failure by the third party to deliver the cash prize, any delay or failure relating to the Prize itself.
3. Participants agree that their entry is their original work and does not infringe the rights of third parties. Participants are responsible for all entries they submit. The Organiser reserves the right to remove, request removal or decline to publish any entry or portion of an entry for any reason whatsoever, including if in breach of these Terms. Organiser also have the right to use the data collected for future promotions & events.
4. To the extent permitted by law, if for any reason any aspect of this Contest is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure, or any cause beyond the control of the Organiser, the Organiser may in its sole discretion cancel, terminate, modify, or suspend the Contest and invalidate any affected entries, or suspend or modify a Prize.
5. The Organiser reserves the right, at any time, to validate and check the authenticity of entries and Participant's details (including a Participant's identity, age, and place of residence). In the event that a winner cannot provide suitable proof as required by the Organiser to validate their entry, the winner will forfeit the Prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Organiser's discretion be deemed invalid and not eligible to win.
6. Entries containing offensive or defamatory comments, or which breach any law or infringe any third-party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
7. The Organiser reserves the right to disqualify entries in the event of non-compliance with these Terms. The Participant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Contest, including (but not limited to) being recorded, photographed, filmed or interviewed.